Royal Spins Laundry — Privacy Policy
Last Updated: October 28, 2025
This Privacy Policy describes how Royal Spins Laundry (“the Company,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website (the “Site”) or interact with us online to schedule our premium laundry services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register an account, schedule a pickup/delivery, or fill out a contact form. The types of personal information we collect include:
- Contact Details: Your first and last name, email address (for service updates and receipts), and phone number.
- Location/Service Details: Your physical pickup and delivery address necessary to fulfill your laundry orders.
- Transaction Data: If the website is used for online payments, we collect necessary transaction details. All payment processing is handled securely by third-party processors (e.g., Stripe, Square), and we do not store your full credit card details on our servers.
- Usage Data (Cookies & Tracking): Information about how you access and use the Site, such as your IP address, browser type, pages viewed, and the time spent on the Site. We collect this data using cookies and analytics tools like Google Analytics.
2. How We Use Your Information
- To Provide Services: To process and manage your Royal Spins Laundry service orders and facilitate timely pickup and delivery.
- Marketing & Communication: To send you exclusive offers, service announcements, and promotional communications for which you have specifically opted in.
- Customer Support: To respond promptly to your inquiries, questions, and specific service requests.
- Improvement: To analyze website traffic, optimize pickup routes, and enhance our service offerings to ensure a consistently flawless customer experience.
- Legal Compliance: To comply with legal obligations and protect our rights.
3. Sharing Your Personal Information
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties for their own marketing purposes.
We may share your information with trusted Third-Party Service Providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. These providers commonly include:
- Analytics: Google Analytics (to track website performance and user behavior).
- Website Hosting: Your selected web host (to maintain our website and database).
- Payment Processing: Square or Stripe (for secure transaction handling).
- Logistics: Third-party mapping or routing services (to optimize pickup/delivery efficiency).
We will also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
4. Cookies and Tracking Technologies
We use “cookies” and similar tracking technologies (such as those from Google Analytics) to enhance your experience and gather information about visitors and visits to our websites. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, turning off cookies may affect the functionality of some features on our site, particularly the scheduling portal.
Do Not Track Disclosure: We do not currently monitor or take any action with respect to “Do Not Track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personally Identifiable Information (PII) about an individual consumer’s online activities over time and across third-party web sites or online services. We continue to review new technology and may adopt a standard once one is established.
5. Your Choices and Rights (Opting Out)
You have the following rights regarding your personal data:
- Opt-Out of Marketing: You can unsubscribe from any promotional emails at any time by clicking the “unsubscribe” link provided at the bottom of the email.
- Access, Correction, Deletion: You have the right to request access to the personal data we hold about you, to ask for corrections, or to request deletion of your data.
- No Sale of Personal Information: Royal Spins Laundry does not sell your Personal Information for monetary consideration or otherwise share it for cross-context behavioral advertising.
To exercise any of these rights, please contact us using the information provided below.
6. Contacting Us
If there are any questions regarding this Privacy Policy or your data rights, you may contact us using the information below: